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A Model for Types and Levels of Human Interaction with Automation
Parasuraman, Raja; Sheridan, Thomas B.; Wickens, Christopher D.
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## Bibliographic Reference Parasuraman, R., Sheridan, T.B. & Wickens, C.D. (2000) 'A Model for Types and Levels of Human Interaction with Automation', *IEEE Transactions on Systems, Man, and Cybernetics — Part A: Systems and Humans*, 30(3), pp. 286–297. doi: 10.1109/3468.844354. `parasuraman2000model` ## BibTeX ```bibtex @article{parasuraman2000model, author = {Parasuraman, Raja and Sheridan, Thomas B. and Wickens, Christopher D.}, title = {A Model for Types and Levels of Human Interaction with Automation}, journal = {IEEE Transactions on Systems, Man, and Cybernetics --- Part A: Systems and Humans}, volume = {30}, number = {3}, pages = {286--297}, year = {2000}, doi = {10.1109/3468.844354} } ``` ## Routing - **Primary KB**: human-centered-design-kb (supervisory-control-of-automation, automation-autonomy-and-ai) - **Cross-links**: artificial-intelligence-kb (levels of automation in AI systems; pairs with lee2004trust, bainbridge1983ironies), remote-operations-kb (function allocation in remote control) - **Compiles to**: pending — extends [[supervisory-control-of-automation]] / [[automation-autonomy-and-ai]] with the four-stage, ten-level automation model ## Notes HIGH-priority wanted source from `Outputs/2026-06-01_cognitive-limits-sources-research-queue.md` (Priority 4). Proposes the influential framework in which automation applies across four function classes — (1) information acquisition, (2) information analysis, (3) decision and action selection, (4) action implementation — each on a continuum of levels from fully manual to fully automatic. Human-performance consequences are the primary evaluative criteria; secondary criteria include automation reliability and the cost of decision/action consequences. Foundational for function-allocation and levels-of-automation discussions; complements Bainbridge (1983) `bainbridge1983ironies` and Lee & See (2004) `lee2004trust`.
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